VB3 Q: When is VB3 version 2 going to be released?
Q: Is there a 64 bit version of VB3 available?
Q: Is there a RTAS version of VB3?
Q: Can I use VB3 with my iPad?
Q: VB3 is crashing Digital Performer.
Q: Can I use VB3's built-in rotary simulation as an effect for external audio sources?
Q: I've read on the VB3 manual that I can have up to 4 outputs but I only see two in Logic.
Q: Can I connect VB3 to an external rotary speaker?
Q: Is there a stand-alone version of VB3?
Q: Can I create my own presets with VB3?
Q: How can I map VB3 1.4 to my Hamichord M-C3?
Q: How do I set up VB3 in Cantabile?
MrRay 73 Mark II Q: MrRay73 Mark II crashes in some versions of Logic/Mainstage.
Q: MrRay73 Mark II sounds strange if the sample rate is set at 96 KHz.
Miles'tone Q: Is Miles'tone compatible with Mac OSX?
Q: I'm using Windows 7/Vista 64 bits and I can't authorize Miles'tone, it will always start unregistered.
GS-201 Q: Is there an option in GS-201 for getting rid of the tape hiss?
Q: Can GS-201 synchronize to host tempo?
ShakePad Q: Is ShakePad an App for the iPad?
Key Performer Q: I'm demoing Key Performer but the organ and the synth don't produce any sound.
Q: Does Key Performer use the same Organ/Clavi/Piano sounds as your other plugins?
Q: I have installed Key Performer but I get a strange error and the plugin immediately quits.
Freeware plugins Q: I'm using your freeware/donationware plugin, can I use it for my commercial projects?
Q: I found a bug in your freeware plugin, will you update it?
Q: Why two versions of MrTramp2? What's the difference between them?
Q: Some licensing questions related to free plugins
Registration Q: I'm trying to register the plugin XYZ but I cannot seem to use my keyboard to type my name and license code.
Q: I have two computers, a Mac and a Windows PC, shall I buy two separate licenses?
Q: My old computer passed over, I just bought a new one. Shall I buy a new license?
Q: I have just paid for my license but I still haven't received anything.
Q: I can't register the plugin XYZ, it always starts unregistered even though I re-enter my key all the times. A: Wrong file access rights, this is the problem. This mostly happens with Mac OSX but can also happen with Windows Vista or 7, in some cases. GSi plugins store the license in a plain text file called [name_of_the_plugin].lic and this file is generally stored in the same directory where the main plugin's executable is located, that is in your VSTPlugins folder in Windows or in the Library in OSX. If your user has no proper access rights to the plugin's folder, the plugin is unable to create the license file. Check the file permissions and try to correct them. Make sure that your user has proper R/W access to that directory. Please consult this guide to learn how to fix file permissions in OSX: http://www.genuinesoundware.com/?a=page&p=how_to_fix_permissions_osx Watch this Video Tutorial that explain how to manually install a plugin in OSX Lion: http://www.youtube.com/watch?v=cMEVvZytjGc Was this answer useful to you? YES | NO Q: I'm typing my license code but it always says 'NOT VALID'
Q: I have registered the plugin XYZ but I have lost my license number.
PayPal payments Q: I don't have a PayPal account, can I pay by Credit Card?
Q: I'm located in the USA, can I buy this program? What will it cost in US$?
Q: The website shows prices in Euro. How much is this in my local currency?
Q: I wish to make a purchase but the PayPal page is only in italian.
Q: I have just purchased a plugin by mistake, can I have a refund?
Generic Q: Can I load the plugin XYZ in ProTools via the FXpansion adapter?
Q: Can I install the plugin XYZ on the V-Machine?
Q: Can I install the plugin XYZ on the Receptor?
Q: I am french/german/italian/spanish/finnish/swedish/etc. Is there a manual in my language?
Q: Jack Daniel's?
Q: I have installed the plugin XYZ on my Mac but the host can't load it.
Q: I am an artist/music teacher/magazine editor/superman, can I have a free license?
Q: Do you have discounted educational licenses?
Q: Are GSi licenses transferrable? Can I sell my license to somebody else?
Q: If I buy a GSi plugin, am I entitled to free updates?
Q: Can I run the plugin XYZ on Linux?
Q: How can I uninstall a plugin?
Q: I'm new to the world of virtual instruments, how do I get started?
Q: Do you have any plans to make your products into iPad/iPhone apps?
Q: How do I install a plugin?
Q: I downloaded the demo and installed it but I can't find the program anywhere on my computer.
Q: Are GSi plugins compatible with OSX Lion?
Q: What does 'full polyphony' mean?
Q: Can I run 32 bit plugins on a 64 bit operating system?
Q: Can I use System Exclusive to control a plug-in?
Q: How do I fix file permissions in Mac OSX?
Q: I am interested in a GSi product, where can I find a dealer in my Country?
Q: I have a Windows computer, is it powerful enough for running your plugins?
Q: I can't find the user Library in OSX
Q: I am testing the demo version but I hear an annoying hiss every 10 seconds, how can I get rid of it?
Other Q: I remember you used to have free soundfonts on your old site, are they still available?
Video Tutorial: How to manually install a plug-in in OSX Lion
This short video tutorial from GSi shows how to manually install a virtual instrument in OSX Lion, and it takes VB3 AU as an example, but the same procedure is valid for both AU and VST formats and works in Mountain Lion too.
The problem with OSX from 10.7 is that the USER LIBRARY is hidden by default. You have to press the OPTION KEY onto your computer keyboard while viewing the Finder "GO" menu, and the menu item "Library" will magically appear!
Also, it is necessary that you are logged in as an administrator user in order to set the proper permissions to files and folders.
Video Tutorial: How to manually install a plug-in in OSX Mountain Lion
In this other video I'm doing the same install on a different Mac, this time the OSX is version 10.8.3 and the host I'm using for testing the installation is Mainstage 2.
Sometimes it's not necessary to correct the permissions, and in fact I'm skipping that passage in this video.